Appointment Policies

Booking

When booking your appointment, you will need to provide a card to hold on file in our secure system. Your products and services will be charged to your card on file the day of your service at checkout. 

 

Required  Service

For everyone's safety, we require a 15 minute "Cleaning & Disinfecting" service after each appointment, which you will see in your confirmation email with a cost of $6.50. 

 

Payment

We only accept contactless payments such as your card on file in our secure system or through the Vagaro App.

Tips

Tips are paid through Venmo or cash and can not be added to your transactions.

Click HERE to find your stylist's or assistant's Venmo. 

Refusal of Service

When you enter the salon you will receive a temperature check and fill out a quick questionnaire.

If you are symptomatic, have a fever of 100.4 or above, or have been with anyone who is symptomatic, we will have to reschedule your appointment. 

  • If you are sick or symptomatic prior to your appointment, please call or reschedule via email to avoid a 50% cancelation fee. This will be applied to your rescheduled appointment as a deposit.

  • If you have seasonal allergies please prepare in advance with allergy medication so you are non-symptomatic for your appointment. We can't tell the difference, and unfortunately, for the safety of our staff and clients, we can't take your word for it.

Cancelation

Policy

We have a 50% cancelation fee for the following situations: 

  • If you don't respond to your appointment confirmation via Text, Email, or Phone 24 hours prior to your appointment.

  • If you arrive 15 or more minutes late to your appointment.

  • If you cancel same day or within less than 24 hours of your appointment.

Find Your Stylist's or Assistant's Venmo

Marisa      Elyse      Gabby      Tatiana      Day      Danielle      

 

Helena      Angie      Kandace